Medical Information Management System (MIMS): A Key to Better Healthcare Professional Engagement and Data Access

Medical Information Management System (MIMS), the implementation has had monumental effects on healthcare organizations. Every year, many healthcare professionals are modifying their approach to managing internal processes. Medical Information Management System collects, stores, processes, and transfers health-related information and communications. It utilizes communications and electronic data processing systems to provide real-time responses and online processing of data related to the medical field within one or multiple centers. This system increases productivity and efficiency by enabling better follow-up, reducing paperwork, and improving information sharing. In other words, it serves as an effective platform for managing comprehensive information among insurers, stakeholders, government entities, practitioners, and patients. Medical Information Management System saves time and effort in providing high-quality information and managing administrative tasks along with daily operations. Several pharmaceutical companies and their contact centers are looking for novel, innovative technologies that specialize in delivering better value in engaging healthcare professionals and customer interactions across different channels.

WorkSure^® has developed an MIMS that establishes direct communication with healthcare professionals (HCPs) regarding important scientific information and gathers necessary feedback that helps in remodelling product strategies. This software can connect various stakeholders, including medical, marketing, sales, and HCPs. Our purpose-built innovative features can optimize and automate medical information across business functions. MIMS increases productivity and efficiency by providing better follow-up, reducing paperwork, and improving information sharing. Like electronic health records, Medical Information Management System stores and documents all the required medical information, customized with filters that make data searches very efficient. The development of Medical Information Management System has been influenced by several factors, including the explosive expansion of knowledge, modifications in reimbursement models, exponential growth in technology, a wealth of database models and programming languages, and advancements in connectivity.

Our MIMS platform provides the following features:

• Built-in multiple options for operational, analytical, and standard dashboards, as well as a reporting engine.
• A built-in module for approval, review, authoring, and creation of novel content directly on the web.
• Compliance with all data privacy regulations in the country, as well as customization of data protection policies according to company rules, including ‘Right to Forget’ configurations and data encryption.
• Management and configuration of all site-specific and product-related posters, package inserts, enclosures, cover letters, standard response letters, frequently asked questions, etc.
• The ability to export, share, and prepare reports of summarized metrics, interactive and visualized analytics dashboards, and medical information listings.
• System-generated daily schedules and configurations for delivering specialized information to medical science liaisons and commercial representatives.
• Execution of multiple levels of communication across HCPs and stakeholders directly with pre-customized templates in response to medical information requests.
• Pre-configured software that can capture multiple MIMS and provide quick responses with standard and auto-selected response documents.
• Creation of a templated answer package with click-and-choose options to remove manual transcription errors.
• Configuration of the medical science liaison team and local and regional sales/commercial representatives with automatic linkage and lookup to novel information.
• Automation of email responses and content management to save time and minimize errors.

Services provided by WorkSure^® related to Medical Information Management System:

• Rapid management of medical inquiry
• Built-in medical communications inbox
• Engagement of medical science liaisons and commercial representatives
• Management of digital medical inquiry content
• Privacy and protection of data
• Digitalized and actionable operations, content usage, product insights and customer insights